Video Captioning Services

Professors at Mt. SAC do not have to caption the videos they use for instruction: free services that caption videos for you. You have a few options when it comes to requesting video captions. Learn more about these options here!

Captioning Services Options

There are two main services that offer captioning for professors. Both are free and use the same vendor so the quality and turnaround times are similar. The only difference is what types of projects they caption and who pays for it.

3C Media & DECT:
Captions for Instructor Videos

Mt. SAC professors can access free captioning services provided through a statewide CCC grant and provided by the vendor 3Play Media. This can only be used for instructor-created videos intended for use in classes (must identify class in form).

Requirements

must be an instructor-created video
must be used for a CRN-based course
must be added into 3C Media storage

Using this options saves the college money for use in videos that do not meet the criteria to use Distance Education Captioning & Transcription (DECT) funds.

Mt. SAC's Local Service:
Captions for Any Videos

Mt. SAC professors can use a free captioning service managed locally through Technical Services and also provided through the vendor 3Play Media. All video types are covered to ensure videos used at Mt. SAC meet accessibility requirements.

Requirements

be an employee of Mt. SAC
videos submitted should not already exist in a captioned format (such as major motion pictures or videos in our library collections)

Only students cannot access this service.

Requesting Captions Locally

Professors can request captions using our local captioning service, which is accessed through a form under the HELP button in Canvas. It can also be accessed at the link below and is linked from many Mt. SAC web pages including IT, Accessibility, FCLT, POD, and ACCESS.

To fill out the form, you will need basic information about the video or videos that require captioning, including its length, format, and name.

Local Captioning Request Form

Standard videos in English that are under 30 minutes are usually returned fairly quickly, typically in under one week. It is best to plan ahead for the captions you will need. While Mt. SAC and our vendor try to offer fast service, it may not be possible to return all videos under rush conditions, so leave as much time as you can to receive your videos.

Questions about the captioning services available? You can request information through this form as well and you can visit the 3Play Media website to see the services they provide (they are the vendor who provides most of our services). Some services are also completed in-house, so feel free to communicate with Presentation Services for additional information.

Requesting Captions in 3C Media

To access the state captioning services specifically for instructor-created videos to be used in classes, professors use CCC TechConnect Cloud, also known as 3C Media Solutions. This free video storage and streaming solution is provided through the California Community Colleges (CCCs). Think of it as YouTube for the CCCs.

Create a 3C Media account

3C Media accounts are free, but you must create an account using the original version of your Mt. SAC address (not any aliases you have created). Sign up for a 3C Media account here.

How to Request Captions through 3C Media

Captions can be requested either directly in Canvas or directly in 3C Media.

Full instructions for setting up your 3C Media account, uploading videos, and requesting captions can be found in this helpful guide. The last step listed here suggests you embed videos, but you do not have to do this step if you enable 3C Media in your Canvas account.

Benefits of Using 3C Media

Canvas Integration 3C Media is integrated into Canvas at Mt. SAC, so when you use this service, you automatically make a library of your videos available in your Canvas account, allowing you to share with any course. To access in Canvas: Click on course Settings and select Navigation. Identify 3C Media and drag to enable in the course menu.

Use of PlayPosit Videos in 3C Media can also access PlayPosit, which allows you to track video usage and create interactive discussions or quizzes Videos must be in 3C Media or another streaming service in order to use PlayPosit. This tool is also enabled within Canvas. For more information, see the Canvas Faculty Center Tools & Apps page on PlayPosit.

Captioning Service Resources

3C Media Help documentation can be found here

TechConnect Cloud/3C Media Solutions Support & Guide
Mt. SAC Presentation Services